Privacy Policy

Last Updated: Aug 28, 2025

We at Gray Lama have created this Privacy Policy to explain how we collect, use, disclose and otherwise process personal information in connection with operating our business. Gray Lama ("we", "us", and "our") is the controller of your personal data.

This Privacy Policy applies to our websites and mobile applications, including Factors - Wellbeing Tracker, a personal tracking application designed to help users monitor and analyze various life factors such as habits, mood, sleep, productivity, and other personal metrics.

1. INFORMATION WE COLLECT

We may collect personal information such as:

  • Name or username
  • Email address
  • Tracked factors and categories preferences
  • Tracking history, logs, and personal notes
  • Optional photos or attachments created locally on your device
  • Anonymous technical and usage data

2. HOW WE USE INFORMATION

We use information to:

  • Provide and improve the Services
  • Personalize tracking experience and insights
  • Manage accounts and subscriptions
  • Communicate important service updates
  • Fix bugs and improve performance
  • Comply with legal obligations

3. DATA STORAGE

Tracking data is stored locally on your device by default. Optional cloud sync is encrypted in transit and at rest and can be disabled at any time.

4. DATA SHARING

We do not sell personal information. We only share limited, anonymous data with trusted service providers for analytics, crash reporting, subscription management, and cloud hosting.

5. YOUR RIGHTS

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data.

6. CHILDREN

The Services are not intended for users under 12 years of age.

7. CONTACT

Email: maksimgolubev.ie@gmail.com

Address: 127 Muratsan Street, Yerevan, Republic of Armenia